Our Team
Katherine Matheson
Co-Founder, Chief Executive Officer

Kathy’s a native of Las Vegas, and one of the pioneers of the community and rental property management industry in Nevada. For Terra West, this means the strategic path of our company is set forth by a true visionary. For our clients, it means they’re getting the kind of expertise that can only be found from the company that originated the profession in our state.

Kathy began her professional career as a realtor. When she saw a void in the marketplace for high-quality community management, she joined forces with Deborah Ogilvie to form Terra West. Together, they grew the company to what it is today. Over that time, Kathy not only focused on developing a company with a unique dedication to service, but she also devoted herself to mentoring talent within the organization. Today, she continues that mentorship role, and dedicates her time to setting the strategic vision for the company as well. A celebrated businesswoman throughout the state, Kathy is the winner of the 2007 Women of Distinction Award from the National Association of Woman Business Owners (NAWBO) and serves on the board of directors for the Zion Natural History Association (ZNHA) and Zion Natural History Association Foundation, as well as being a lifetime member.

Deborah Ogilvie
Co-Founder, President

A lifelong Las Vegan, Deborah co-founded Terra West with Kathy Matheson. As the company evolved, Deborah has defined the corporate culture that helps the organization attract top talent – and by extension, provide exceptional service to its clients.

As president, Deborah defines the vision for the company and helps identify new growth opportunities. Her approach is distinctively people-centric, with all strategic decisions governed by a thorough knowledge and respect for customers’ wants and needs. For Deborah, leading and owning a business isn’t something she does, it’s something she lives. Perhaps that’s why she’s invested so much in fostering a work environment that encourages personal responsibility, professional accountability, and policies that enable all team members to enjoy a healthier work/life balance. The result is greater than employees who enjoy their work more – it’s employees who are willing to do more for their customers.

Juan Ramos, MBA
Chief Operating Officer
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Juan thinks beyond the balance sheet. As a CFO who sees accounting as an integrated part of all aspects of business, he’s able to leverage his skills in surprising ways. Most notably: savings for our clients. His holistic approach to the role means he’s constantly analyzing efficiencies and negotiating with vendors for the most competitive rates. Those savings then get passed on to our customers.

Juan began with Terra West in an entry-level position. True to the company’s philosophy of promoting from within and fostering great talent, he then advanced to his current position, which includes a spot on the executive committee. So in addition to his responsibilities of accounting, budgeting, making profit projections and reporting, he’s also essential to executing the company’s strategic vision. Pair that with Juan’s dedication to continually growing his own abilities through education and his commitment to community through volunteer service, and it all adds up to a numbers guy who’s really so much more.

Tammy Burns - Broker Salesperson, PPM® 
Director of Residential Property Management and Real Estate Sales
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

This veteran of the property management profession began with Terra West when she was completely new to the industry. Terra West invested mentorship and training in Tammy, and that investment has paid dividends in the form of a dynamic leader who always puts her customers first.

It’s Tammy’s job to supervise the physical, financial, leasing and administrative management of about 1,000 homes, townhomes and condos. With more than two decades of experience, she is adept at both meeting challenges and exceeding expectations. For her clients, that means a long-lasting relationship with a property manager who knows more, does more and accomplishes more, too.  Tammy has also helped all kinds of buyers and sellers fulfill their home wants, needs and objectives by getting to know their lifestyle – and that’s why we’re so good at… whether it is finding just your style of home or assisting with the purchase of your next dream home.

Michelle Goodell, Nevada Certified Supervising Community Manager
Executive Vice President – Northern Nevada, Northern California
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Michelle is always focused on the future and seeking what more she can provide to our clients. Michelle has been overseeing our offices in Northern Nevada since 2012 and services our clients all over Northern Nevada and Northern California. She and her Northern Nevada Team are always focused on the needs of our clients and work hard to always have the best interest of the Association and its homeowners in mind. She focuses on providing top notch customer service to our Board of Directors and the homeowners. Michelle is a member of the Northern Nevada Legislative Committee for CAI (Community Associations Institute) so her knowledge of Nevada law is always up to date and she is always ready to help another manager or client ensure they are staying on the right path. During our legislative sessions in Nevada, Michelle can be found in Carson City fighting for the rights of our clients and the industry. Michelle’s background in both Property Management and Community Management make her a valuable member of our Team.

Julie Cline, PHR, SHRM – CP
Director of Human Resources
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Julie Cline joined Terra West Management Services in August 2013. At Terra West, Julie is responsible for recruitment and implementing staffing strategies, conducting new hire orientation, administration of compensation and benefit programs, and employee relations. Julie was born and raised in New York City and moved to Las Vegas in 1997 with her family. She has over 20 years’ experience in Human Resources within various industries including manufacturing, telecommunications and education. Julie possesses a Bachelor of Arts (B.A) in Psychology from University of Hartford, Professional in Human Resources (PHR), AIRS, Certified Internet Recruiter (CIR) and Society for Human Resource Management Certified Professional (SHRM-CP). In addition to working hard, Julie prides herself in making Terra West a great place to work.

James Healy
Director of Technology Services
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

James, originally from Chicago, IL, has been in Las Vegas and a Terra West team member since 2004.  Prior to moving to Las Vegas, James worked for years in IT at the University of Illinois and Chicago State University.  An early advocate of bringing technology out of the server room and into core business processes, he led the push to modernize Terra West’s technology services.  This initiative resulted in a Call Center Department roll-out that improved customer service, implementation of HOA web portals that puts meaningful information in the hands of boards and owners, and process improvements that have streamlined operations and reduced response time.  He has tested and used the leading HOA management, accounting, and access control software, designed mailroom processing solutions to support processing statements, mail outs, and other homeowner correspondence, and has worked closely with board members on technology projects ranging from facilitating vendor meetings to setting up onsite offices.  James holds a Bachelor of Science in Mathematics and Computer Science from the University of Illinois at Chicago and a Master of Science in Network Security from Capitol Technology University.

Aviva Y. Gordon, Esq.
General Counsel
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Aviva Gordon graduated from Boston University in 1990 and with distinction from California Western School of Law in 1993. She is a member of both the Nevada and California Bars. Aviva moved to Nevada in 1994 and started as an attorney with Mahan & Ellis, a boutique law firm representing the business interests of local, regional and national companies. In 2000, the name of the firm changed to Ellis & Gordon. In 2015, Aviva joined Terra West.

Aviva has successfully argued before the Nevada Supreme Court and has several reported cases. Aviva was named a "Legal Elite" in Nevada Business Magazine in 2012 and 2013. She was included in The Distinguished Women in Nevada Book for 2014 and was designated by Martindale-Hubble as a Member of the Bar Register of Preeminent Lawyers in 2014. In addition to her private practice, Aviva was General Counsel for the Nevada State Democratic Party from 1998 – 2002 and served on the Nevada Judicial Conduct Commission. Aviva is a member of the Board of Directors of the Henderson Chamber of Commerce, the Josh Stevens Foundation, Midbar Kodesh Temple, and is Chairwoman for the Community Advisory Panel of the Nathan Adelson Hospice.