Property Management FAQs:
When is my rent due?
Rent is due on the 1st calendar day of each month. If the 1st falls on a weekend or holiday, please make an effort to pay your rent beforehand. Postmark dates are not considered. Payments can be delivered to any of our office locations by the close of business on the 1st, or can be made online any time on the 1st.
Is there a late fee if I do not pay my rent on time?
Late fees do apply if rent is not paid on time. Please refer to your lease agreement for late fee charges.
What is the Emergency phone number if I need to contact the Property Manager outside of business hours?
We can be reached in case of emergency after business hours, weekends and even holidays at 702-854-1920.
Is there a grace period for paying rent?
Yes, you have until the 5th of the month to pay rent without being charged a late fee. Please note if the 5th falls on a week-end or holiday, you must pay your rent in person, online or by mail by the close of business the previous business day.
Can I pay my rent on week-ends?
Yes, you have the option to pay online or at several locations throughout Las Vegas, such as 7/11 and CVS. Please contact one of our customer service representatives at 702-880-4670 for details and participating locations.
When can I expect to receive my statement for my investment property?
Statements are mailed out monthly on or around the 10th of the month for the previous month’s transactions. You can also view your statement online by logging into your owner account.
When can I expect to receive by annual 1099 form?
1099s are mailed out no later than January 31st for the previous year’s rental income. Your 1099 will show your total gross rental income for the previous year. You will also receive an annual statement showing all your expenses for the previous year (management fees, etc.). You should consult your accountant for more detailed information about income, expenses, and your individual taxes.